Rolls-Royce recently opened a customer support facility in Savannah, Georgia, that is adjacent to the new Gulfstream Service Center East. Rolls-Royce's 62,000-sq-ft facility will support Gulfstream and its customers and includes an on-site customer support office, areas for on-wing services, repair, and powerplant completion, as well as a warehouse.
Named the Rolls-Royce Raines Building in recognition of Georgia aviation pioneer Hazel Jane Raines, the new facility represents the decades-long relationship between the engine maker and airframer that dates back to 1958. Rolls-Royce's BR710 and BR725 engines power the G550 and G650, respectively, as does its Pearl 700 for the new G700. In all, Rolls supports more than 2,100 Gulfstream jets worldwide. The engine manufacturer noted many of those aircraft are enrolled in its CorporateCare and CorporateCare Enhanced engine maintenance programs.
“This brand-new customer support facility is a strategic investment, which takes our longstanding partnership with Gulfstream to the next level and will help us deliver market-leading services to our business aviation customers in North America,” said Andy Robinson, Rolls-Royce senior v-p of business aviation customers and services.